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Research, in numbers.

14 reports found

AI at work

What do people use AI for at work?

Top 10 work activities by share of classified Copilot goals

February 2026 · % of goals

  1. Decisions and problem solving27.5%
  2. Finding information13%
  3. Recording information11.7%
  4. Communicating with colleagues8.4%
  5. Analyzing information5.5%
  6. Thinking creatively4.9%
  7. Working with computers4.7%
  8. Explaining information4.5%
  9. Processing information3.1%
  10. Assessing quality2.8%
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AI usage

What do people ask ChatGPT to do?

Share of consumer ChatGPT messages by intent

2025 study · % of messages

  1. Asking49%
  2. Doing40%
  3. Expressing11%
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AI collaboration

How do people work with Claude?

Share of Claude.ai conversations by interaction pattern

November 2025 · % of conversations

  1. Augmentation52%
  2. Automation45%
  3. Neither category3%
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AI trust

How much do developers trust AI output?

Reported trust in the accuracy of AI output

2025 survey · % of respondents

  1. Somewhat trust29.6%
  2. Somewhat distrust26.1%
  3. Highly distrust19.6%
  4. Highly trust3.1%
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AI collaboration

How do workers approach AI?

Respondents' usual approach to interacting with AI at work

2025 survey · % of respondents

  1. Tool for commands52%
  2. Thought partner46%
  3. Not sure2%
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Developer habits

How often do developers use AI?

AI tool use in the development process, All Respondents group

2025 survey · % of respondents

  1. Daily47.1%
  2. Weekly17.7%
  3. Monthly or less13.7%
  4. Plan to start5.3%
  5. No plans to use16.2%
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Developer sentiment

How do developers feel about AI tools?

Stance on AI in development workflows, All Respondents group

2025 survey · % of respondents

  1. Very favorable22.9%
  2. Favorable36.8%
  3. Indifferent17.6%
  4. Unsure2.3%
  5. Unfavorable10.8%
  6. Very unfavorable9.6%
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AI limitations

What frustrates developers about AI?

Selected problems reported when using AI development tools

2025 survey · % of respondents

  1. Nearly correct answers66%
  2. Longer debugging45.2%
  3. Less confidence20%
  4. Hard to understand code16.3%
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Human expertise

When would developers ask a person?

Five most selected reasons to seek human help in a future with advanced AI

2025 survey · % of respondents

  1. Doubting AI answers75.3%
  2. Ethics or security61.7%
  3. Deeper understanding61.3%
  4. Learning good practice58.1%
  5. Can't explain a problem54.6%
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Workplace habits

Why choose AI over a colleague?

Four leading published reasons for choosing AI over a colleague or manager

2025 survey · % of respondents

  1. Always available42%
  2. Speed and quality30%
  3. Ideas on demand28%
  4. Capacity on demand23%
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Workplace benefits

What benefits do workers report from AI?

Share of AI users reporting each workplace benefit

2024 survey · % of AI users

  1. Saving time90%
  2. Focusing on key work85%
  3. Being more creative84%
  4. Enjoying work more83%
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AI adoption

Who brings their own AI tools to work?

Share of AI users bringing their own tools to work, within each generation

2024 survey · % of AI users

  1. Gen Z85%
  2. Millennials78%
  3. Gen X76%
  4. Boomers and older73%
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AI skills

How do AI skills influence hiring?

Share of leaders agreeing with each statement about AI skills

2024 survey · % of leaders

  1. More junior responsibility77%
  2. AI skills over experience71%
  3. AI skills required66%
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AI readiness

Which tasks feel comfortable with AI?

Share comfortable using AI for each kind of work

2023 survey · % of respondents

  1. Analytical work79%
  2. Administrative work76%
  3. Creative work73%
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