Care about the craft
The small details of an editor matter. We care about readable interfaces, dependable interactions and the moment a complicated task starts to feel simple.
Build a more thoughtful way to write.
Help shape Citation, a workspace for writing, research and references. Explore the work we care about and introduce yourself to the team.
What drives our work.
We are building for the moments between reading, thinking and writing. These are the principles behind that work.
Own the whole problem
Follow a problem from the writer’s first question to a useful result. Think about the data, the interface, the explanation and what happens when something goes wrong.
Make room for focus
Research and writing need sustained attention. Build tools that respect that attention, and explain decisions clearly enough that others can work independently.
Stay close to evidence
Test assumptions against real workflows. Read the original source, examine the awkward edge case and change your mind when the evidence asks you to.
Learn across disciplines
Citation sits where writing, design, engineering and research meet. Good ideas often come from understanding a part of the work outside your specialty.
Keep people in control
Use AI to help people think and create. Give them clear choices, understandable limits and a reliable way to review what changes in their work.
Good work needs the right conditions.
Clarity about how we work matters as much as the work itself.
Room for focused work
Plan work around clear outcomes and enough uninterrupted time to investigate, build and improve.
Written collaboration
Make decisions understandable in writing so teammates can contribute without attending every conversation.
Ownership with context
Follow a problem across disciplines and understand the user need behind the implementation.
Learning through the work
Share experiments, examine difficult cases and learn from people working on a different part of the product.
Tools that fit the task
Discuss the tools, equipment and access you need as part of defining the role and working arrangement.
A sustainable arrangement
Agree on location, availability, time off and compensation before starting, with expectations clear on both sides.
Find your area of work.
Explore a role and introduce yourself. Each brief explains the problems, responsibilities and experience we value.
Engineering
Product Engineer
Build the document, source and collaboration workflows that help a writer move from an idea to a finished piece.
Product and design
Design Engineer
Shape clear, accessible writing tools and carry the details from an interaction idea into working code.
Engineering
AI Engineer
Make writing assistance and document review useful, measurable and dependable inside a real research workflow.
Research and content
Research Editor
Turn source material, product behavior and difficult writing questions into guidance people can follow.
Customer experience
Customer Experience Specialist
Help people work through a research or writing problem and bring what you learn back into the product.
These are open application areas. Availability, location, compensation and working arrangements are discussed for a specific opportunity. If your experience crosses several areas, tell us where you think you could make the most useful contribution.
Start with your work.
A short, specific introduction and a relevant example are enough to begin.
Introduce yourself
Tell us which area interests you, how you prefer to work and where we can see a relevant example. Include your location, time zone and availability.
Discuss the fit
We review the introduction against the work we need to do. When there is a relevant opportunity, we arrange a conversation about your experience and the problem.
Explore the work
Walk through a project and explain your decisions. If a practical exercise would help, agree on its scope and expectations before it starts.
Agree on the details
Clarify responsibilities, working arrangement, compensation and start date together. An introduction does not require you to share confidential work or customer data.
Get to know the product, our story and the methodology. Tell us if an adjustment would help you participate in the application process. Our privacy policy covers information shared with us.