Sophia Hill
Student researcher
Exploring how ideas connect, from a first research question to a clear, well supported argument.
View profileThe people behind the ideas.
Meet the writers exploring better ways to research, write and work with sources.
Editorial standards.
The principles behind useful guidance on writing, sources and evidence.
Start with the source
Use the original publication, product documentation or dataset when it is available. Keep a number with its population, time period and definition so its meaning survives being quoted.
Explain the work
Show the steps a reader can follow. Separate a formatting example from a research finding, and a product capability from an opinion about how to use it.
Keep judgment with the writer
AI can help explore an idea or revise a sentence. The writer remains responsible for checking claims, reading the relevant source and deciding what belongs in the final work.
Make corrections useful
A correction should address the underlying claim, its example and any connected guidance. Send the article URL and the source that explains the issue so the relevant passage can be reviewed.
How an article takes shape.
A clear question, traceable evidence and review of the steps a reader will follow.
Step 1
Choose a useful question
Start with a problem a reader can act on: finding a source, choosing a citation style, revising an argument or understanding a research result. Product questions come from support, documentation gaps and repeated writing workflows.
Step 2
Build the evidence
Read original publications and official documentation. Record the claim, its supporting passage and any limits in the editorial working notes. For a statistic, keep the population, period, denominator and method together.
Step 3
Write and reproduce
The author develops the explanation and repeats the product steps in a working account. Examples distinguish a source record from a research finding. Screenshots and instructions must describe the same workflow.
Step 4
Review before publication
Editorial review checks source attribution, the argument and clarity. Product review checks feature names, permissions, limits and steps. The author resolves questions before the article is published under its byline.
Step 5
Maintain the connection
Revisit affected guidance when product behavior, a source or a citation standard changes. Correct the original passage and connected examples together. Material changes are explained in the article’s update history where available.
Editorial independence.
We publish our own perspective as the team building Citation. A comparison should explain the actual task, the strengths of each approach and the tradeoffs that matter to a reader. We do not sell a position in a comparison or accept payment to change a conclusion.
Commercial relationships, free access or other material interests relevant to an article should be disclosed in that article. Authors raise potential conflicts before an assignment is accepted. A partnership does not give a provider approval over our findings.
AI in the editorial process.
AI can help organize an outline, explore wording or identify questions to investigate. A person remains responsible for the published text. Generated quotations, references, statistics and claims must be checked against an original source before they are used.
We do not use AI output as evidence that a source exists or that an event occurred. Private customer documents are not inputs to editorial examples. Product demonstrations use content prepared for that purpose.
Keeping guidance current.
Product and integration guidance is reviewed when a relevant workflow changes. Pricing statements follow the current offer, and security statements follow the applicable controls and documents. A new release should trigger a review of the pages that explain it.
A research report preserves the original study period even when its explanation is improved. We distinguish a new finding from a correction, and avoid changing a publication date merely to make an older article appear new.
Corrections and reader feedback.
Send the page URL, the exact passage and a source or reproducible example that explains the concern. We assess whether the issue affects a fact, an interpretation or a product instruction, then review any related pages and examples.
An error is corrected where it appears. A material change to a published conclusion is explained in the article’s update history where available. Questions about an account or private document go through support rather than a public comment.
Send a correction or read the product methodology for source lookup and review behavior.
Questions about our work.
What do Citation authors write about?
Research, source evaluation, academic writing and revision. Each profile lists its areas of focus and brings together the articles published under that byline.
How can I find an author’s work?
Open a profile to see its published articles, subjects and reading times. An article links back to its author, so you can move between a piece and the wider collection.
How does Citation use AI?
The product offers AI assistance for drafting, revision and document review. Generated text still needs a person to check its meaning and evidence. Our methodology explains the difference between source lookup, formatting and AI suggestions.
How do I report an error?
Contact us with the page URL, the passage in question and the original source. For an issue inside a private document, describe the problem without sending a public sharing link or sensitive content.